The National Comprehensive Cancer Network, Inc., (NCCN) is issuing this privacy statement to keep you, our valued user, informed of activities in place to ensure your privacy. This privacy statement covers the site NCCN.com. If users have questions or concerns regarding this statement, they should contact Joseph Junod, Assistant Director, Information Technology, by E-mail or telephone (215.690.0242).

Information Collection

NCCN is the sole owner of the information collected on NCCN.com..

NCCN Programs, Services, and Resources Mailing Lists

NCCN requests information from the user on our mailing list form. Here a user can provide contact information (such as name, email address, and mailing address). This information is used to send updates when new information is available.

You grant to NCCN and to all other persons or entities involved in the operation of NCCN.com the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of NCCN.com. NCCN cannot and does not assume any responsibility or liability for any information you submit.

NCCN On-line Surveys

From time-to-time, NCCN may provide you the opportunity to participate in surveys on our website. NCCN does not require information from users to complete these periodic on-line surveys about NCCN programs, services, and resources. For these surveys, it is optional for the user to provide demographic information (such as age range or specific cancer of interest), but encouraged so NCCN can enhance its programs, services, and resources offered. Survey participation is not required to access information on NCCN.com.

NCCN often uses a third party service provider to conduct these surveys; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share personally identifiable information you provide through a survey with other third parties unless we give you prior notice and choice.

Cookies

"Cookies" are small pieces of information stored by your browser on your computer's hard drive. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses, or harvest your personal information. The use of cookies is very common on the Internet.

NO personal information about you is gathered or stored in the cookies placed by the NCCN website. NO personal information about you is gathered through the use of these cookies. NCCN uses cookies mainly to understand website usage and traffic statistics. NCCN uses Google Analytics to analyze traffic to this website so we can understand our visitors’ needs and continually improve this site for them. Google Analytics collects only anonymous, aggregate statistics.

Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Please note that it is possible to block cookie activity from certain websites while permitting cookies from sites you trust.

Information Use

Profile

NCCN stores information that it collects through mailing list forms and surveys to create a profile of our users. A profile is stored information that NCCN maintains on individual users which details their viewing preferences and demographics. Consequently, collected information is tied to users’ personally identifiable information to provide offers and improve the content of the site for users. These profiles may be used to tailor users’ visits to our website and to direct pertinent marketing promotions to them. NCCN does not share your profile with other third parties.

Log Files

Like most website servers, NCCN’s uses log files. These include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and user activity within this website to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Communications from the Site

Special Offers and Updates

NCCN.com visitors who join the mailing list will occasionally receive information on new or updated NCCN programs, services, or resources. Opting in means users have asked to be contacted about NCCN programs, services, and resources. Users may opt-out via e-mail or by updating their profile.

You may unsubscribe at any time by contacting us.

Sharing

Legal Disclaimer

Though NCCN makes every effort to preserve user privacy, NCCN may need to disclose personal information when required by law wherein NCCN has a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.

Aggregate Information (non-personally identifiable)

NCCN shares aggregated demographic information with our partners and advertisers. For example, NCCN may describe the number of users by geography or area of interest. This is not linked to any personally identifiable information.

Third Party Intermediaries

NCCN uses an outside fulfillment company to process and ship orders for NCCN products; an e-mail broadcast company to send e-mail announcements about NCCN events and resources; a web hosting company to provide online access to NCCN presentations; and an on-line survey vendor to periodically survey groups of NCCN users. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes. Registration to access NCCN surveys is hosted on a site by Survey Monkey; to view this privacy statement, go to http://www.surveymonkey.com/

Links

This website contains links to other sites. Please be aware that the National Comprehensive Cancer Network, Inc. is not responsible for the privacy practices of such other sites. NCCN encourages users to be aware when they leave the NCCN site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website. 

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the web site, their information is protected both on- and off-line.

If users have any questions about the security at NCCN.com, they can send an e-mail.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as zip code, phone, e-mail, or postal address), or if a user no longer desires our service, NCCN provides a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done by E-mailing our User Support.

Notification of Changes

If NCCN decides to change its privacy policy, NCCN will post those changes to this privacy statement, the homepage, and other places deemed appropriate so our users are always aware of what information NCCN collects, how it is used, and under what circumstances, if any, NCCN discloses it. NCCN will use information in accordance with the privacy policy under which the information was collected.

If, however, NCCN is going to use users’ personally identifiable information in a manner different from that stated at the time of collection, NCCN will notify users via e-mail. Users will have a choice as to whether or not NCCN uses their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if NCCN makes any material changes in its privacy practices that do not affect user information already stored in our database, NCCN will post a prominent notice on its website notifying users of the change. In some cases where NCCN posts a notice we will also e-mail users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us.