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Improving Patient Safety in Cancer Care Print E-mail

On Thursday, September 23, 2010, the National Comprehensive Cancer Network® (NCCN®) Patient Advocacy Summit convened in Washington, D.C. at the National Press Club. This invite-only Policy Summit was attended by patient advocates, providers, employers, clinicians, and pharmaceutical industry representatives within the cancer care community. These key groups gathered for a day-long session to discuss the current issues that most profoundly affect care for patients with cancer. The Summit featured a series of panel discussions that included representatives from each group in attendance. Each roundtable was moderated by William T. McGivney, PhD, Chief Executive Officer of NCCN.

Implementation of Health Care Reform and the Impact on Cancer Care

The first session, focusing on implementing health care reform and its impact on cancer care, featured a presentation by Scott Gottlieb, MD, fellow at the American Enterprise Institute for Public Policy. A roundtable discussion followed the presentation, where Dr. Gottlieb was joined by Al Benson III, MD, Robert H. Lurie Comprehensive Cancer Center of Northwestern University, Nancy Davenport-Ennis, Patient Advocate Foundation, Pauline Lapin, MHS, Centers for Medicare and Medicaid Services (CMS), Alan Rosenberg, MD, Wellpoint, and Cara Tenenbaum, Ovarian Cancer National Alliance.

Dr. Gottlieb’s presentation started with a discussion of three questions that may have the most direct impact on oncology and the treatment patients with cancer receive. The first theme addressed was consolidation among providers, which is when hospitals or insurers buy providers and practices. This consolidation is occurring for several reasons: 1) impending formation of accountable care organizations, 2) new payment structures, 3) long-term employment and stability for providers, and 4) developing narrow networks by insurers. Consolidation may affect cancer care in that care may be harder to get in more rural settings and where networks are very narrow. (Narrow networks are a small, select group of doctors and hospitals that patients can see that their health insurance will pay for.)

Dr. Gottlieb emphasized the possible importance of the new Independent Payment Advisory Board (IPAB). IPAB is a revamped version of the Medicare Payment Advisory Commission (MedPac), but with the authority to implement its recommendations. IPAB will cap the rate of Medicare growth that will be tied into the Consumer Price Index. IPAB will make a set of recommendations in an effort to bring Medicare spending in line with overall inflation. These recommendations will be sent to Congress, and Congress will have 30 days to either come up with a competing set of recommendations that achieves the same level of savings or pass IPABS’s set into law. As IPAB is currently constituted, the main focus will be on medical products. Dr. Gottlieb predicted that IPABS will take down existing price schedules and confer broad authorities on CMS. CMS would like these broad authorities to engage in tacit reference pricing (a strategy in which maximum reimbursement for one product is set by referring to the prices of other competing products), implement least costly alternative authority (a policy in which more expensive drugs will not be reimbursed if a cheaper but clinically comparable alternative is available), require sponsors to show reasons for the demanded higher price for their product, and better control payment for off-label drug use.

Dr. Gottlieb touched on the point that Medicare Part B may come under fire in a deficit reduction act. Changes would include reinvigorating the Competitive Acquisition Program, moving all Part B drugs into Part D, and a sustainable growth rate (SGR) fix. Dr. Gottlieb also commented on how the November mid-term elections may affect implementation of health care reform.  

After introductions of the panel members, discussion turned to health care reform in general. Dr. McGivney questioned the panelists on their perceived highlights and lowlights of the Accountable Care Act. The panelists agreed that the insurance reforms were beneficial to patients and are probably the most agreed-upon element of health care reform. Ms. Lapin from CMS commented that along with the excitement and anxiety at CMS surrounding health reform, there is fear as to how they will implement all the required regulations and rules. Ms. Lapin commented that she is worried about the medical community having the capacity to serve the increasing number of people that will be entering the health care system. She also highlighted that the Center for Medicare and Medicaid Innovation was created under Section 3021 to test innovative payment and service delivery models that may reduce expenditures and improve quality of care.

Dr. Rosenberg expressed some key points on health reform. WellPoint is concerned that, without an individual mandate requiring everyone to have health insurance, which is now being challenged in the courts, premiums will continue to rise and increasingly fewer employers will be able to offer health insurance to their employees. Dr. Rosenberg questioned the quality of the data used to make health care decisions in the United States—he postulated that the information is not good enough to make scientific decisions and inform patients of their appropriate choices. When questioned by Dr. McGivney as to whether WellPoint will turn to greater utilization management, or oversight of tests and medications prescribed to patients, to control costs, Dr. Rosenberg stated that because of required medical loss ratios they will not engage in greater utilization management and, instead, will turn to the construct of accountable care organizations.

Affordability of care was also an issue discussed by participants. While no solution to this problem was offered, Scott Gottlieb made an interesting comment,

“And I don’t know where we ever constructed the argument that we can’t spend 20% gross domestic product (GDP) on healthcare, 25% GDP on healthcare. I mean I’m not saying we should be, but it’s a reasonable discussion to have. The only reason it’s unaffordable is because we said we want to have everything, but we don’t want to spend more than 15% GDP. Healthcare is not a bad place to spend money. After all, we’re paying it to ourselves. It’s better than shipping off money to China. I don’t understand why we don’t want to think about health care as something that we should be spending more money on, frankly.”

While health care reform has provided some needed health insurance reform, many day-to-day issues that exist in the cancer care community will only become more complex and will represent a significant challenge to doctors and other health care professionals.

Major Developments in Oncology

The second session focused on the use of biomarkers in oncology. The session started with a presentation by Mark Kris, MD, Memorial Sloan-Kettering Cancer Center, and was followed by a roundtable discussion where Dr. Kris was joined by R. Kate Kelley, MD, University of California San Francisco Helen Diller Family Comprehensive Cancer Center, Stacy Lewis, Young Survival Coalition, and Pam Moffitt, North Central Cancer Treatment Group.

Dr. Kris focused on the impact of biomarkers and how they have changed the face of treatment for patients with lung cancer. In lung cancer, researchers and physicians have been able to identify subgroups of patients and greatly improve survival rates. The basic model to identify biomarkers and incorporate them includes basic research in which targets and treatments are discovered, clinical research in which effectiveness is proved in humans, and implementation of the findings into clinical practice. Today there is routine use of molecular characteristics to select therapies for patients with lung cancer. He also commented that lung cancer could be a model for other cancer types.

Dr. Kris touched on challenges he sees regarding biomarkers and personalized medicine. These challenges include hospital organization, clinical trial design, resource allocation, priority identification, and resource stewardship. Dr. Kris was especially concerned with the design of and the need to reform clinical trials. He also highlighted the importance of having separate clinical trials to develop new agents and to study comparative effectiveness.

Several key topics were discussed during the roundtable portion of this discussion. Points included tissue and biospecimen availability; the potential, promise, and expectations that surround biomarkers; and the interplay between pathology and oncology. Pathology and its importance in the uptake of biomarkers was highlighted with emphasis on communication, adoption, and education. The panelists stated that pathologists will need to take a leadership role in incorporating biomarkers into daily routine and practice. Finally, other key issues addressed included the quality of testing and the affordability and accessibility of biomarker testing for patients.

Information Needs and Resources for Patients

Information needs and resources for patients were the main topics of discussion in the third session roundtable. Participants included Brian Garofalo, G Consulting Services, Joan McClure, MS, NCCN, Mary Lou Smith, Research Advocacy Network, Cara Tenenbaum, Ovarian Cancer National Alliance, and Kathryn West, Amgen Oncology.

Discussion centered on what patients need to ensure that they receive the best care possible with as much assistance as they want or need. Navigating the financial and reimbursement system is difficult for many patients and they need help. A number of resources are available for patients, but many do not know how to access them. One possible solution is to make these resources available in clinicians’ offices. While this may sound like a reasonable approach, many nurses and office staff are already overloaded with work and would not be able to adequately assist patients in finding and using these resources. Clinics and practices would require dedicated staff to fully assist patients in this way.

Mr. Garofalo commented on the great partnership opportunities available within pharmaceutical companies, but organizations must know who to approach the companies and have the appropriate plan. Many pharmaceutical companies already support patient advocacy organizations that arm patients and caregivers with skills and tools.

How information is communicated to patients was also discussed. Electronic communication is vital to the spread of information and how patients become aware of new developments. The point was stressed that when considering electronic communication, it is important to remember that certain groups may favor different technologies, such as texting or email. An additional issue was the amount of information available to patients and their understanding and comprehension of it. It is vital that physicians and nurses understand and assess what their patients understand, both through office discussions and outside reading. Patients have access to a wide array of information, provided by many different sources. Information that is duplicated but with discrepancies may lead to patient confusion. Panelists suggested that collaboration is needed to deliver information and ensure is it clearly received and understood by patients. Patient-to-patient discussion was also highlighted as an opportunity for patients to be more informed. In that way, patients can feel free to ask questions they think are “stupid” and have someone who has gone through the same process tell them what to expect.

Providing patients with information and resources will continue to be a focus of multiple groups in cancer care, and collaboration will be needed across the spectrum to ensure accurate information and timely assistance is available to all patients.

Working Together to Improve Access to Cancer Care

The day concluded with a roundtable on improving patient access to cancer care. Roundtable participants included Ken Anderson, MD, Dana-Farber/Brigham and Women’s Cancer Center, Ron Finch, EdD, National Business Group on Health, Patricia Goldsmith, NCCN, Alan Rosenberg, MD, Wellpoint, Thomas P. Sellers, MPA, National Coalition for Cancer Survivorship, Dawn Stefanik, RN, Oncology Nursing Society, and Katherine Stultz, Celgene Corporation.

The first topic of discussion was the role of oncology nurses in treating patients with cancer. Oncology nurses are currently involved in far more than direct patient care. They are also asked to be involved in insurance and other resource issues. In the case of research nurses, they provide the direct line of contact for patients enrolled in trials and are assuming the role of the ultimate patient advocate. Nurses and other providers need to be compensated by payers for the time they spend with patients going over detailed treatment plans and what resources are available to them in the community.

Experts recognize that delivering health care today takes a team. A single patient can have more than 10 interactions to receive treatment on a given day. Some medical centers are using facilitators to ensure that patients get all the required tests and treatments for their protocol. Other offices or centers may use navigators as a constant point of contact for patients. Navigators help patients coordinate their care. Both facilitators and navigators greatly assist patients in ensuring they receive care in a timely fashion.

A second topic of discussion was the design of oncology health care benefits. According to Ron Finch, there is a need for a structured approach to offering benefits that eliminates the chasm between the treatment world and the payer world. NCCN and the National Business Group on Health (NBGH) will be working together to develop evidence-based benefits derived from the recommendations within the NCCN Clinical Practice Guidelines in Oncology (NCCN Guidelines™). The collaboration entails developing a total plan of action that will start from identifying benefits, to contracting to have those benefits included in health plans, to ensuring that employees are aware of what their health plan includes. The collaboration will also focus on benefits employees with cancer need when returning to work, other employee assistance programs, and survivorship issues.

For patients, panelists expressed concern that patients need to be involved in these collaborations, such as the NCCN/NBGH project. Patients need to advocate on their own behalf and possibly be taught to do that and to be involved in all processes that affect their care. Panetlists also expressed concern about the health and financial literacy of Americans. They agreed that the cancer care community must put forth effort so that patients can understand both the clinical and financial impact of their treatment choices.

Many issues were raised throughout the day that require all groups to work together collaboratively. By working together, these groups, including patients themselves, can help patients with cancer benefit and live happier, healthier lives.

 
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